FAQ
Frequently
asked
questions.
What services do you offer at CODE?
We offer a wide range of services, including web design, web development, e-commerce solutions, SEO, branding, digital marketing and post-launch website maintenance, hosting and content management.
Do you offer custom web design or use templates?
We specialise in custom web design tailored to your brand and business needs, but we can also work with templates if that's more your style.
What is your web design process?
Our process begins with establishing a strong brand identity and marketing strategy. We create quality content, then design a fast-loading, SEO-optimised and responsive website. Finally, we test, launch and provide ongoing support.
How much does a website cost?
Costs vary based on complexity and features. Once we’ve had a chat with you and identified your specific needs, we'll give you a detailed quote.
Do you offer payment plans?
Yes, we have flexible payment plans to fit different budgets and project scopes.
Are there any ongoing costs after the website is built?
Yes, there are ongoing costs like hosting, domain registration, maintenance and updates. We also recommend a monthly marketing budget for lead generation and e-commerce sites.
Timeline
How long does it take to design and develop a website?
Timelines vary by project complexity. A standard website takes 4-6 weeks; more complex projects may take several months.
Can you help with a website redesign?
Absolutely! We can redesign your website to meet your marketing goals.
Will my website be mobile-friendly?
Yes, all our websites are designed to be responsive and mobile-friendly for a seamless experience across all devices.
Do you offer SEO services?
Yes, we partner with an award-winning SEO agency, Aqueous Digital to enhance your website's visibility and attract organic traffic.
What content management systems (CMS) do you work with?
We specialise in WordPress and Shopify but work with various CMS platforms.
Support and maintenance
Do you provide website maintenance and support?
Yes, we offer support and maintenance packages to keep your website running smoothly.
What happens if my website goes down?
We provide support and monitoring services to quickly address any issues and minimise downtime.
Additional services
Can you help with website content?
Yes, we work with an incredible team of content creators and copywriters to assist with bespoke content development.
Do you offer e-commerce solutions?
Yes, we design and develop e-commerce websites with features like product listings, shopping carts, payment gateways and inventory management.
Communication and Collaboration
How do you communicate with clients during the project?
We use meetings, emails and project management tools to keep you updated and involved throughout the project.
Can you work with our existing branding and marketing materials?
Yes, we can integrate your existing branding and marketing materials into the new website design.
Portfolio and experience
Can you show examples of your previous work?
We’d love to! Please feel free to check out our portfolio here to see examples of our work.
What industries do you have experience with?
We are honoured to have worked with companies across various industries, including retail, healthcare, education, finance and more!
Security and compliance
How do you ensure the security of the websites you develop?
We follow best practices for website security, including SSL certificates, regular updates and secure coding standards.
Can you help improve the loading speed of my WordPress website?
Yes, we offer a speed optimisation service specifically for WordPress websites.
Want to test your speed? Take our free website speed test today. If we fail to deliver clear and actionable insights from this detailed speed test report, we'll contribute £500 to a registered UK charity of your choice. It’s a win-win!
Transform your digital presence
We don’t just build websites; we build your online success. Our comprehensive offering includes marketing strategy, branding, digital marketing, copywriting, and SEO. We’re committed to helping your business achieve its goals by creating a strong online presence that attracts, engages, and converts your target audience.